Here is the updated Terms of Use draft with a section that addresses the use of AI to enhance, create, or manage services provided to clients.

Effective Date: January 1st, 2025
CSP Geeks LLC (“Company,” “we,” “us,” or “our”) provides IT, marketing, and web-related services (“Services”) and operates the website [www.cspgeeks.com] (“Website”). By accessing the Website or using our Services, you agree to these Terms of Use (“Terms”). If you do not agree, please do not access or use our Website or Services.

1. Acceptance of Terms

These Terms constitute a legal agreement between you and CSP Geeks LLC. By accessing the Website or utilizing our Services, you accept and agree to comply with these Terms, along with our Privacy Policy. CSP Geeks LLC operates under the laws of the State of Florida.

2. Scope of Services

CSP Geeks LLC offers IT, web, and marketing services, including but not limited to:

• Cloud Solutions and IT Support
• Web Design, Development, and Hosting
• Digital Marketing and Branding Solutions
• Automation and AI Integration Services

The availability and scope of Services are subject to change at our discretion.

3. Use of AI in Service Delivery

CSP Geeks LLC employs Artificial Intelligence (AI) tools and solutions to enhance, create, or manage the Services we provide to clients. This may include, but is not limited to:

• Content generation and optimization (e.g., social media posts, blogs, or copywriting)
• Workflow automation and integrations
• Data analysis and insights reporting
• AI-enhanced customer support solutions

We ensure that all AI-driven solutions are used ethically, responsibly, and in compliance with applicable laws and industry best practices. By using our Services, you acknowledge and consent to the incorporation of AI tools in the execution of Services where applicable.

4. User Responsibilities

When accessing our Website or using our Services, you agree:
a. Accurate Information: To provide accurate and up-to-date information when requested.
b. No Unauthorized Use: Not to misuse, resell, or exploit our Website, Services, or proprietary content.
c. Compliance with Laws: To abide by all applicable state and federal laws.
d. Security: To maintain the confidentiality of your account credentials (if applicable).

5. Right to Refuse Service

CSP Geeks LLC reserves the right to deny, suspend, or terminate access to the Website or Services at its sole discretion, with or without notice, for any reason, including but not limited to:

• Violations of these Terms
• Suspicious, fraudulent, or illegal activities
• Harassment, abuse, or inappropriate conduct toward our staff

6. Intellectual Property

All content on our Website, including text, graphics, logos, trademarks, and software, is the property of CSP Geeks LLC or its licensors and is protected under U.S. copyright laws. You may not reproduce, distribute, or create derivative works without prior written consent.

7. Payments and Billing

a. Service Fees: Payment terms for Services will be provided via a separate agreement or invoice.
b. Late Payments: Unpaid invoices may incur late fees and/or suspension of Services.
c. Refund Policy: Refunds are not guaranteed and are handled on a case-by-case basis.

8. Disclaimers

a. No Warranties: Our Website and Services are provided “AS IS” and “AS AVAILABLE.” CSP Geeks LLC makes no guarantees regarding the availability, accuracy, or reliability of our Services or Website.
b. AI-Generated Content: While we use AI tools responsibly to provide accurate and high-quality deliverables, AI-generated outputs may require review, refinement, or customization. CSP Geeks LLC is not liable for any inaccuracies or unintended outputs resulting from AI tools.
c. Limitation of Liability: To the fullest extent permitted by law, CSP Geeks LLC shall not be liable for indirect, incidental, or consequential damages arising from your use of our Website or Services.

9. Indemnification

You agree to indemnify, defend, and hold harmless CSP Geeks LLC, its officers, employees, and affiliates from any claims, damages, or liabilities arising out of:

• Your violation of these Terms
• Your misuse of the Website or Services
• Any third-party claims related to your conduct.

10. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. You agree that any disputes arising under these Terms shall be resolved in a court of competent jurisdiction in [Insert County], Florida.

11. Termination

We reserve the right to terminate or suspend your access to the Website and Services without notice for any violation of these Terms.

12. Changes to These Terms

CSP Geeks LLC reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Continued use of the Website or Services constitutes acceptance of the updated Terms.

13. Contact Information

For questions or concerns about these Terms, contact us at:
CSP Geeks LLC
Email: support@cspgeeks.com
Phone: 305-845-5713

Acknowledgment
By accessing our Website or using our Services, you confirm that you have read, understood, and agree to these Terms of Use.